Please contact Coastal Medical and Vitality as soon as possible if you need to cancel or reschedule an appointment. Requests are reviewed based on the appointment, service, and circumstances involved.
If a deposit is required, the applicable terms will be disclosed before payment is collected.
Requests concerning consultation charges will be reviewed based on the service provided and applicable law.
Terms applicable to a package or membership will be disclosed at purchase. Requests concerning unused services will be reviewed based on those terms and applicable law.
Concerns about a procedure should be reported promptly so the practice can evaluate the circumstances. Individual results vary, and a particular outcome is not guaranteed.
Requests involving prescription medications will be evaluated according to the status of the prescription or medication and applicable pharmacy, safety, and legal requirements. No statement in this policy limits rights or remedies that cannot legally be waived.
Requests involving customized, patient-specific, opened, administered, or specially prepared products will be evaluated according to applicable safety and legal requirements.
If you use third-party financing, including Cherry, the financing provider’s agreement may govern payment schedules, financing charges, cancellations, and refunds. Approval for financing does not determine whether a practice charge is refundable. Contact both Coastal Medical and Vitality and the financing provider when a transaction involves third-party financing.
If the practice cancels an appointment or cannot provide a prepaid service, contact us to arrange an appropriate resolution.
Contact us at:
Coastal Medical and Vitality 1640 NW Federal Hwy Stuart, FL 34994 Email: info@coastalmedicalandvitality.com Phone: (772) 919-0145
Please include your name, contact information, appointment or transaction date, and a brief explanation. Do not send detailed medical information through ordinary email.
We will review the request and respond as soon as reasonably practical.
